Reviews

This place is modern, open, and extremely awesome! Close to the OC Airport/Newport Beach, so it's great if you're in south Orange County. When you walk in, there's a nice, bright, open lobby with separate rooms around. The staff is really friendly, and I was seen immediately. Paperwork was pretty easy to fill out. When I did my initial eye tests, I couldn't believe it, but they didn't do the puff in your eyeball thing! Definitely a plus for me! They have an alternate way to measure.

I saw Dr. Thanh Mai. He was friendly, professional, and dresses pretty darn spiffy, I must say. ? He is very easy to speak to and listened to all my concerns. He asked good questions about the kind of glasses I might need and want (I have a computer job) and took into account my overall health. He also gave me great tips since I had had vertigo problems in the past.

I had my pupils dilated during this visit, and before the eyedrops kicked in, I was able to find some great modern glasses! What I really like about this place is they don't really have Luxotica frames, and the companies they have here are not run of the mill. They have an excellent selection of glasses: Dutz and Lafont are two examples. I wound up buying a hip, burgundy/orange Lafont cat-eye frame. Can't wait to get them. The staff and even Dr. Mai helped me pick out frames.

Check out their website. I don't say this about many places but their website is USABLE and easy to use. And it looks fantastic!

I've also met Dr. Valerie Lam and I can say she is equally friendly and nice. They also help with vision therapy, vision shaping (of your corneas!), etc.

Overall, I really enjoyed my experience here and am definitely going to be a loyal customer.

I scheduled an appointment at Insight last month for a routine eye exam and to order some new contacts. The first thing I noticed upon walking into the office was how bright, friendly, and comfortable it felt. As someone who doesn't really enjoy visits to the doctor, dentist, etc., this was a refreshing change compared to the typical medical office.

I started my appointment with Jaime to check the health of my eyes and take some tests. One thing that I really liked about Insight is that they've replaced the glaucoma "air puff" test with a much more patient friendly eye pressure test. Although the air puff test is far from the worst thing in the world, it's certainly nice not to have to jump out of my shoes for an eye exam.

Next, I met with Dr. Lam for my contact lens exam and prescription. Even though I only spent 15-20 minutes with her, I think the biggest thing that stood out to me about Dr. Lam is how much she genuinely cares for me as a patient. After talking with her about my contacts, she walked me through some health concerns that she had with with the way that I wear them and that I was risking infections or damage to my eyes. In all of my previous eye exams (with many different optometrists), no doctor had ever mentioned this. If you're like me, your eyes are absolutely priceless. Thus, I was really thankful to learn about the risks and that I needed to be paying closer attention to the health of my eyes.

From there, Dr. Lam walked me through several options for a healthier approach to my vision and explained the pros and cons of each. I really appreciated the honest, straightforward approach and have already taken action to reduce the risk of wearing my contact lenses. Dr. Lam and Jaime also took the time to adjust my glasses to make them more comfortable and help them to better stay in place when I wear them.

Anyway, if you're in need of an optometrist, I would absolutely recommend making an appointment with Insight. Friendly staff, professional attention, and honest advice. What more could you ask for?

The staff here is very nice and very knowledgeable. They answered questions regarding lash extensions since that is what I do. Wide range of glasses and nice office. My husband and I will be going here for sure! Thanks for your help!

Came here for my first visit to an optometry office as well as my first eye exam ever. I had an appointment with Dr. Mai. Although I had no idea what I was doing or what was going on with all of the tests, he was friendly enough to explain what was going on. He did make sure to wait until after each test was over before he would tell me what he was testing though, so I was not able to cheat… BLAST!!! haha

Besides that, the overall layout of the place is very cool, new, and clean. They had some stylish specs to choose from and there was a nice gentleman who taught me some fun trivia about each of the different brands of frames (the more you know!) I will definitely give this place a second look ?

Dr Thanh Mai was great. Very attentive and professional service. The assistants also very personal and have a concierge style service for helping you choose the glasses that fit your lifestyle. Highly recommended that you come here for your next exam.