Reviews
At Insight Vision Center Optometry We Let Our Customers do the Talking!
Your Costa Mesa neighbors who have called on Insight Vision Center Optometry have plenty to say about their great experience with us. We invite you to read for yourself what your neighbors are saying about Insight Vision Center Optometry.
We love Dr Mai! The first doctor and optometrist to truly go above and beyond in explaining, making us feel comfortable, and actually listen to my concerns with giving honest and thorough answers. My 6 month old had his 1st eye exam with Dr Mai. He was so gentle and fun that my baby didn't even cry once. It was a very pleasant experience and his staff was 100% wonderful as well. I think we found our child's one an only optometrist and if I ever need a check up I know where to go myself
The staff is friendly and informative. I booked my appointment with ease and appreciated the time they took to break down the cost of my exam and the benefits that my insurance offered. The space is modern and the frame selection is well curated. I am so happy to have found them through Yelp! Dr. Mai took the time to listen to my concerns. He was very thorough and wanted to make sure my prescription was perfect and comfortable for me. I'm definitely having the rest of my family switch over to this place!
I like keeping the same doctor. The same dentist. The same optometrist. I've followed Dr. Thanh Mai the last few years. He's a really nice doctor. He always walks me through my exam like it's my first time, explaining what he's doing throughout the exam and explaining issues with my eyes. He always answers my questions. And I love to ask really stupid questions. When I found out that he started his own practice, I naturally followed him.
I have to say, the one thing that was nice about this practice is that it's a little more tech saavy. When I made my appointment, I was given the opportunity to fill out my forms online before coming in. I usually hate filling out paperwork on a clipboard at any doctor's office.
The office is brand new. Very bright. Very clean. They have a private waiting room that has toys and games for kids. I think there maybe a TV, but I wasn't really paying attention to that.
My exam was like all other experiences with Dr. Mai. Straightforward. Clear. Painless. Pleasant.
After my annual exam, I decided to get some prescription sunglasses and Jaime Antonio, Optician, gave me a lot of personal attention during the buying process. Explaining what my insurance would cover. What type of glasses they had. Even fashion advice.
Yes, they do take VSP.
Beyond having good customer service, I really trust my eye health being taken care of at this practice. I highly recommend this place.
I attended their grand opening celebration and was thrilled to see how much thought they put into the layout of their office!
I'm excited about their expertise in Ortho-K and planning on saving up my work's FSA to have Dr. Mai take care of my eyes.
I've been looking for a new optometrist after I recently switched insurance. I'm not a fan of the old beige optometry offices that you find in medical buildings. I was looking for a modern place who could recommend stylish frames and provide exemplary vision care. Thank you Yelp, for helping me find what I was looking for and more at the Insight Vision Center.
Apple maps got me to the office with no detours. The office itself is pretty cool with a colorful modern look. In the central room are frames from many different brands and surrounding that area are the exam and other rooms.
So what was so impressive about this place to warrant five stars?
-The Service:
I saw Dr. Mai and he was great. I felt comfortable talking to him about my vision and how I needed new glasses after recently losing a pair. Dr. Mai went through a very comprehensive exam, asking me questions and testing me on things no optometrist ever has. He said that was because they are trying to hurry you in and out so they can see more patients. I am so thankful that Dr. Mai took the time to be thorough. I definitely trust a doctor who cares more about providing quality care than cramming in appointments.
-The Style:
I'm very picky when it comes to buying frames. In fact, I tend to shop outside of an optometry office because the options at most places are horrible. The glasses Jaime the optician picked out for me today were perfect. He brought 5 or 6 back to the desk for me to try on instead of having me walk around and guess what will look good on my face. He calls it their "concierge service." I thought that was pretty cool. Jaime clearly has a good eye for this, as I had a hard time trying to narrow down to one pair of frames to buy. I actually ended up buying two pairs, a fun colorful pair and a more traditional black rimmed frame.
Thanks Insight Vision Center, I'm happy to have found my new optometrist. Now to find a new dentist (I'm not so much looking forward to that!)